FAQ

    In our Frequently Asked Questions section we have divided it into product types.

    Please choose the relevant section you are interested in:

    Curtain Poles & Tracks
    Bay Curtain Poles & Tracks
    VELUX Blinds
    Blinds
    Ready Made Curtains
    Silent Gliss Autoglide
    Fabrics
    Wallpaper

    VAT Exemption

    We are a UK retailer and all purchases from our web site are subject to VAT at UK rates. All prices shown include this amount.

    We get occasional requests from customers in the Channel Islands asking us to sell to them VAT free. The Channel Islands are not a part of the EC, and although it is possible for a UK business to ship to the Channel Islands excluding VAT, it is required that they obtain and keep proof of export so as not to be charged VAT by UK Customs. This process currently involves significant additional costs, and hence we are unable to offer VAT free sales at this time.